Privacy Policy

This Privacy Policy explains how Rotoros Ltd (“we”, “us”) collects and uses personal data when you use this website.

To exercise any of your rights under this policy, or if you have questions, contact us at contact@rotoros.com.

What personal data we collect

When you submit an enquiry through our website, we may collect the following information:

• Name
• Email address
• Any additional information you include in your message

We only collect data that you choose to provide.

How we use your data

We use your personal data to:

• Respond to enquiries
• Communicate with you about your enquiry

We do not use your data for automated marketing.

Lawful basis for processing

We process personal data on the following lawful bases:

• Consent – where you have submitted your information voluntarily (e.g. via an enquiry form).
• Legitimate interest – where necessary for responding to your enquiry or maintaining records.
• Legal obligation – where we must retain certain data for tax or business records.

Who we share your data with

We do not sell or rent your personal data to third parties, and we share data only where necessary to operate our business, for example:

• Website hosting providers
• Email service providers

We require all third-party providers to handle your data securely.

How long we retain your data

We retain general enquiry data for up to 12 months after our last communication, after which your data will be deleted or securely archived. We only keep data for as long as necessary for the purpose we collected it.

What rights you have over your data

Under UK data protection law, you have the right to:

• Request a copy of the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Request restriction of processing or object to certain uses of your data
• Request transfer of your data (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

If you request deletion of your data, we will remove all information that is not required to be retained for legal, accounting, or insurance purposes.

To exercise any of these rights, please contact us at contact@rotoros.com.

Where your data is sent

Your enquiry data may be processed through email systems and website hosting services in order for us to receive and respond to your enquiry.

We take reasonable steps to ensure third parties handle your data securely.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be published on this page, and the revised version will take effect from the date it is posted.

We encourage you to review this page periodically to stay informed about how we handle your personal data.

Last updated: 23/07/2026